Returns & Exchanges

At Lucié Jewelry, we want you to be completely enamored with your new pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether it is a change of heart or a fit issue, our seamless process ensures your satisfaction is always our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewelry in its original Lucié gift box and velvet pouch to ensure it remains protected during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned items, we will process your refund to your original payment method within 5-7 business days.